WHAT WE ENSURE:
Each LUSSO order has been hand packaged to ensure it arrives in the same condition it leaves us. Because of this and the type of the products we sell, we have a very clear returns and refund policy.
RETURNS:
Due to us only selling trucker caps at this moment in time, we follow strict hygiene and safety standards. For this reason, all trucker cap sales are final. We cannot accept returns, exchanges, or change of mind requests once the item has been purchased.
REFUNDS:
Refunds are only issued if:
• The item arrives damaged
• The wrong item is delivered
Refunds are processed back to your original payment method. Once approved, please allow up to ten working days for the refund to process back into your account.
NEED HELP?
If you have any worries or questions about our refund policy, please reach out to our support team and we are waiting to help.